Secure client access
Give individual Client Contacts authenticated access to the organisation and work they are authorised to see.
Optional JobCue module
Give clients a clear window into the work — without exposing the back office.
Client Portal provides a controlled external workspace for JobCue customers. Publish only the jobs, information, files and actions you deliberately want a Client Contact to see.
Client workspace
Project AlphaPublished
Project updateVisible01
Files4 files02
CommercialIssued03
What buyers are looking for
Looking for client portal software?
People searching for client portal software usually want fewer status emails without exposing internal operations. JobCue separates deliberate client visibility from the team’s private working view.
Granular Job publishing
Choose whether a Job, section or individual item appears externally rather than exposing the internal workspace wholesale.
Client-visible files
Share selected files and support client uploads through the organisation's configured storage architecture.
Commercial documents
Surface deliberately issued proposals, commercial documents and subscription-relevant material where supported.
Support integration
When Support is enabled, appropriate client-facing support can become available without making Support a Portal dependency.
Optional approval workflows
When Content Map & Approvals is also enabled, selected deliverables can participate in client review without making either module dependent on the other.
Briefs, documents and acknowledgements
Invite clients to complete structured briefs, review selected work, access published PDFs and record controlled decisions without exposing the internal Job workspace.
Who benefits from Client Portal
Use Client Portal where it removes uncertainty from real work.
Client-service businesses
For organisations that want to give customers useful visibility without emailing every update manually.
Project teams
For teams sharing selected progress, documents and deliverables with external stakeholders.
Businesses replacing file-link sprawl
For organisations that want client access to be structured, branded and permission-controlled.
Relevant industries
See where Client Portal fits.
Browse the industries where this feature is especially useful, grouped by sector so you can get to the most relevant workflow quickly.
33Industries
7Sectors
Creative, Marketing & Digital
9 industriesEvents, AV & Production
9 industriesPrint, Build & Physical Environments
4 industriesTechnology & Managed Services
3 industriesProfessional Services & Training
2 industriesEngineering & Technical Services
3 industriesSpecialist Creative Production
3 industriesWhy JobCue
Client visibility should be deliberate, not accidental.
JobCue uses a fail-closed publishing model. Internal information stays internal unless the organisation deliberately publishes it and the individual Client Contact also has permission to access it.
✓Default-hidden client publishing
✓Per-contact access control
✓Works independently of other optional modules
Connected by design
Optional modules extend JobCue without becoming accidental dependencies for unrelated workflows.
Connected without duplicate updates
Let Client Portal inform the rest of the Job.
When an event in Client Portal matters to delivery, a permission-controlled automation rule can update a related task or programme item. The same organisation, Job and Project context is reused, while Users retain a manual override for exceptions and work completed elsewhere.
Less duplicate administration
Let clients contribute without giving them internal access
Publish selected information, requests and files to a branded client space. A client response can inform internal work while private commercial and operational records remain permission controlled.
Notify a task when a client submits a brief
Publish an approved PDF for client access
Keep internal notes outside the portal
Common questions
Questions about Client Portal
Can clients see the entire internal Job?
No. The portal exposes only the information and actions deliberately made available to that client.
Can a client response update internal progress?
Yes, where a suitable automation is configured, and the internal team can still override the related task.
Microsoft 365 integration
Separate internal Microsoft working files from deliberate client publication.
Files may remain in configured OneDrive or SharePoint storage while JobCue controls which approved outputs are intentionally exposed through the Client Portal.
See how Client Portal fits your JobCue setup.
Choose your Users and modules, see the live monthly price and create your JobCue organisation online.