Renewals get tracked outside delivery
Keep recurring services linked to the customer rather than maintaining a separate renewal spreadsheet.
JobCue for web hosting & managed digital services companies
Keep recurring digital services connected to the client projects and support work behind them.
Hosting and managed digital service businesses need to manage ongoing relationships rather than just one-off projects. Domains, hosting, maintenance, service renewals, support and new development work can all belong to the same customer. JobCue connects those recurring services to CRM, Jobs, Projects and Support so the account remains understandable over time.
JobCue
Client service stackRenewing
Onboard
Deliver
Renew
Support
28Services
7Renewals
5Tickets
What buyers are looking for
Looking for web hosting and managed services software?
Owners of hosting and managed digital service businesses need recurring commitments, support work and project delivery to stay attached to the same client rather than living in separate renewal and ticket systems.
Support and projects overlap
A support request can sit alongside wider project history without forcing Support to become the whole system.
Client accounts become fragmented
CRM, recurring services, support and project work can share one customer context.
Modules selected for this operation
Build a workspace for web hosting client management software for renewals, support and recurring services
Each recommendation below explains the part it plays in this industry's real workflow. Core capability remains included, while specialist modules can be selected only where they remove a genuine operational gap.
Recommended for this workflow
CRM & Sales
Connect service customers, technical contacts and renewal opportunities to quotes, Jobs, conversations and delivery history without re-entering the relationship elsewhere.
Explore CRM & Sales →Part of every subscription
Job Management
Keep every item of hosting estates, maintenance plans and managed digital services in one operational record, from the first requirement through completion and history.
Explore Job Management →Part of every subscription
Project Management
Turn onboarding, migration, monitoring, maintenance and renewal stages into visible phases, dependencies, deadlines and progress that the delivery team can act on.
Explore Project Management →Recommended for this workflow
Renewals & Recurring Services
Schedule recurring work and renewal decisions for service customers, technical contacts and renewal opportunities, keeping the next commitment connected to the existing service history.
Explore Renewals & Recurring Services →Recommended for this workflow
Support
Turn incoming client issues into traceable conversations linked to service customers, technical contacts and renewal opportunities and the Jobs or services they concern.
Explore Support →Recommended for this workflow
To Do
Link plain-English actions to onboarding, migration, monitoring, maintenance and renewal stages, while retaining manual completion and removal for real-world exceptions.
Explore To Do →Part of every subscription
Timesheets
Record the effort of support engineers, developers and account owners against the exact Job and phase that consumed it, preserving useful commercial context.
Explore Timesheets →Recommended for this workflow
Accounts & Bookkeeping
Build quotes, costs, billing milestones and invoices around recurring plans, support effort and service profitability rather than reconstructing the numbers after delivery.
Explore Accounts & Bookkeeping →Recommended for this workflow
Client Portal
Give authorised client contacts a branded place to see selected progress, service records, change notes and technical documentation, documents and conversations.
Explore Client Portal →Part of every subscription
User Management
Give support engineers, developers and account owners individual access and ownership, with permissions that reflect their real responsibilities.
Explore User Management →Part of every subscription
Settings
Configure reusable defaults for hosting estates, maintenance plans and managed digital services, so each new Job starts with the right structure instead of another blank setup.
Explore Settings →Part of every subscription
Reporting & Business Intelligence
Analyse recurring plans, support effort and service profitability alongside workload and delivery status, using the same live records the team works from.
Explore Reporting & Business Intelligence →Web Hosting & Managed Digital Services Companies workflow
Keep context intact as this work moves between people and stages.
Each step below remains part of the same client and Job history, giving teams a dependable operational trail rather than another handover spreadsheet.
Onboard the client
Keep client and opportunity information in CRM & Sales.
Deliver setup projects
Use Jobs and Projects for migrations, launches and changes.
Manage recurring services
Track hosting, maintenance and other recurring commitments through Renewals & Recurring Services.
Support and expand
Use Support and new Jobs without losing the wider account history.
Workflow automation included
Let service activation and renewal records keep managed-service tasks current.
A domain renewal, hosting activation or recurring-service billing milestone can update the matching operational action without another spreadsheet entry. Support staff can override tasks where a provider event is confirmed outside JobCue.
Explore connected tasks and automation →Automation 1Complete hosting provisioned when the recurring service becomes active.
Automation 2Update domain renewal tracking from the agreement occurrence.
Automation 3Mark client handover complete after access information is issued.
Why JobCue for Web Hosting & Managed Digital Services Companies
Managed service software should understand both recurring revenue and project work.
JobCue gives digital service providers a connected account history rather than forcing recurring services, support and development projects into separate platforms. The modules remain independent, so the system can grow with the service mix.
✓Renewals alongside client history
✓Support and project work can coexist
✓Recurring services remain connected to Jobs
✓Flexible for hosting plus agency services
Microsoft 365 integration
Connect planned service work to Outlook while recurring delivery stays organised.
Users can publish selected maintenance, migration and review dates from JobCue, keep unrelated Microsoft appointments out and inspect any synchronisation uncertainty before accepting it.
Questions
JobCue for Web Hosting & Managed Digital Services Companies
Can JobCue track hosting renewals?
Yes. Renewals & Recurring Services is designed to support ongoing and recurring services.
Can JobCue also handle client support?
Yes. Support is a separate optional module that can work internally with or without Client Portal.
Can we still use JobCue for new website projects?
Yes. Job Management and Project Management remain part of the permanent core.
See a managed-digital-service setup that connects projects, support and recurring revenue.
Choose your Users and optional modules, see the current monthly price and create your JobCue organisation online. Your recommended modules are already selected for review, and you can change the combination before creating the organisation.