Retained activity becomes invisible work
Keep recurring services and time connected so ongoing client delivery remains visible.
JobCue for pr & communications agencies
Keep client campaigns, content and retained work connected to the relationship behind them.
PR and communications agencies work across campaigns, retained activity, content, events, approvals and fast-moving client requests. JobCue provides a shared operational view of that work, connecting CRM, Projects, content review, time and recurring services so account teams can see more than a list of isolated tasks.
JobCue
PR campaignIn flight
Brief
Create
Approve
Deliver
10Clients
7Campaigns
5Reviews
What buyers are looking for
Looking for PR agency management software?
PR agency leaders need retainers, campaign activity, client decisions and team time to stay visible across accounts rather than reconstructed from calendars and spreadsheets.
Content approval happens in email
Use Content Map & Approvals for structured review and decision history.
Campaigns overlap across account teams
Jobs, Projects and To Do provide a consistent structure while CRM keeps the wider relationship visible.
Modules selected for this operation
Build a workspace for PR agency management software for campaign briefs, retainers and reporting
Each recommendation below explains the part it plays in this industry's real workflow. Core capability remains included, while specialist modules can be selected only where they remove a genuine operational gap.
Recommended for this workflow
CRM & Sales
Connect brands, spokespeople, journalists and new-business prospects to quotes, Jobs, conversations and delivery history without re-entering the relationship elsewhere.
Explore CRM & Sales →Part of every subscription
Job Management
Keep every item of PR campaigns, press-office retainers and communications projects in one operational record, from the first requirement through completion and history.
Explore Job Management →Part of every subscription
Project Management
Turn brief, messaging, production, approval, outreach and reporting stages into visible phases, dependencies, deadlines and progress that the delivery team can act on.
Explore Project Management →Recommended for this workflow
To Do
Link plain-English actions to brief, messaging, production, approval, outreach and reporting stages, while retaining manual completion and removal for real-world exceptions.
Explore To Do →Recommended for this workflow
Content Map & Approvals
Control press releases, statements, features and campaign reports with revision history, structured review and a clear record of what was approved.
Explore Content Map & Approvals →Recommended for this workflow
Client Portal
Give authorised client contacts a branded place to see selected progress, press releases, statements, features and campaign reports, documents and conversations.
Explore Client Portal →Part of every subscription
Timesheets
Record the effort of account teams, writers, media specialists and spokespeople against the exact Job and phase that consumed it, preserving useful commercial context.
Explore Timesheets →Recommended for this workflow
Renewals & Recurring Services
Schedule recurring work and renewal decisions for brands, spokespeople, journalists and new-business prospects, keeping the next commitment connected to the existing service history.
Explore Renewals & Recurring Services →Recommended for this workflow
Accounts & Bookkeeping
Build quotes, costs, billing milestones and invoices around retainers, project fees, supplier spend and team effort rather than reconstructing the numbers after delivery.
Explore Accounts & Bookkeeping →Part of every subscription
User Management
Give account teams, writers, media specialists and spokespeople individual access and ownership, with permissions that reflect their real responsibilities.
Explore User Management →Part of every subscription
Settings
Configure reusable defaults for PR campaigns, press-office retainers and communications projects, so each new Job starts with the right structure instead of another blank setup.
Explore Settings →Recommended for this workflow
Briefing
Build conditional questionnaires around PR campaigns, press-office retainers and communications projects and convert submitted answers into a usable requirement for the delivery team.
Explore Briefing →Part of every subscription
Reporting & Business Intelligence
Analyse retainers, project fees, supplier spend and team effort alongside workload and delivery status, using the same live records the team works from.
Explore Reporting & Business Intelligence →PR & Communications Agencies workflow
Keep context intact as this work moves between people and stages.
Each step below remains part of the same client and Job history, giving teams a dependable operational trail rather than another handover spreadsheet.
Manage the account
Keep prospects, clients and opportunities connected.
Plan campaigns
Use Jobs, Projects and actions for launches, media activity and communications programmes.
Review content
Manage internal and client approval where structured review matters.
Retain and report
Connect recurring services, time and commercial information to the client account.
Workflow automation included
Let an agreed communications brief and client decision update campaign actions.
A submitted PR brief can complete intake, while approved messaging or a delivered report can update the linked action. Account directors can override milestones for reactive issues and newsroom opportunities handled outside the planned workflow.
Explore connected tasks and automation →Automation 1Complete communications brief received after client submission.
Automation 2Mark key message approval from the recorded decision.
Automation 3Advance campaign reporting after the report is issued.
Optional Briefing module
Capture the issue, audiences, messages and reputation context behind the communications request.
Build PR questionnaires around objectives, audiences, narrative, spokespeople, evidence, sensitivities, channels, timing, media targets, approvals and measurement. Conditional paths can open crisis, launch, thought-leadership or stakeholder sections as required.
Ask aboutCommunications objective, audiences and desired perception
ClarifyMessages, evidence, spokespeople and sensitivities
ConfirmMedia targets, timing, approval route and measurement
Why JobCue for PR & Communications Agencies
PR agency software should recognise that the relationship continues between campaigns.
JobCue connects one-off campaign delivery with retained client work. Teams can keep CRM, Projects, content review and recurring services in one environment instead of losing the account history every time the work changes format.
✓Campaign and retainer work connected
✓Content review available
✓Time stays linked to client delivery
✓Recurring services fit the same account
Microsoft 365 integration
Align campaign moments with Microsoft 365 without duplicating the account plan.
PR Users can select launches, approvals and reporting dates for Outlook, keeping the wider client, retainer and delivery picture anchored in JobCue.
Questions
JobCue for PR & Communications Agencies
Can JobCue manage PR retainers?
Yes. Renewals & Recurring Services can support ongoing client relationships alongside project work.
Can clients approve press or campaign content?
Yes. Content Map & Approvals supports review, with optional Client Portal participation.
Can we keep time against different PR projects?
Yes. Timesheets are part of the core and remain connected to Jobs and Projects.
Configure a PR workflow for planned campaigns and responsive client work.
Choose your Users and optional modules, see the current monthly price and create your JobCue organisation online. Your recommended modules are already selected for review, and you can change the combination before creating the organisation.